Telco Dispute
Resolution Services

Telecommunications Conflict Resolution Services

Telco disputes can be very time consuming and difficult to resolve, especially for companies without the in-house expertise to negotiate with telecommunications suppliers and their partners. Eximm has a team that specialises in telco dispute resolutions for commercial organisations, with a record of achievement that demonstrates their ability to obtain favourable results. If you are currently engaged in a dispute with your supplier and you require professional advice and assistance, please get in touch with us to discuss your case with one of our telco dispute resolution experts.

Black office desktop phone.
Lady unhappy with response from person on the other end of the phone that she is talking to.

Professional telco dispute resolution in Australia

Our comprehensive telephone dispute resolution service covers:

  • Credit issues
  • Account issues
  • Overcharging
  • Mobile/NBN/Line accounts

Whatever kind of problem you are having with your telco supplier, we can take over the resolution process on your behalf and negotiate with the company in question. We offer complete privacy to all our customers, we are specialists in this field and have two decades of experience, working with Australian businesses in all industries.

If you would like to enquire about a specific telephone dispute resolution or you’d like more information about our phone dispute resolution services, please call or email us and we will be happy to answer all your questions in detail.

What our customers say

Great Team, Great People, Great job, always keep their promises.
Special thanks to the MD, a kind and compassionate gentleman.

Hurstville . P

I had contacted Eximm to request a quote for a new alarm system in my home. I was told by two previous companies the existing alarm no longer worked and needed a new system. The technician had a look and tested and suggested he could fix the existing alarm if I wanted him too. I was sceptical he could but he worked his magic and had it up and running with a few new pieces installed. He also set up partial alarming downstairs. A great bloke and also saved me a lot of money. Much appreciated for his honesty and professionalism as he could’ve just done what the others did and tried to sell me a new system. Recommend these guys for home alarm systems repairs / maintenance at the least.

D.F

The integrity and the hard cutover reader upgrade was done professionally and Dean and the boys have done an excellent job to have it all completed in one day and it all went well without any issues.

Khong Lee – Admiralty Towers

The Team at Eximm helped us successfully obtain multiple grants for the improvement of our Club to better serve our players, parents and community. Very easy to deal with and happy to help with even the smallest issues.
Thank you Eximm and hopefully more success in …

Andrew Keating

Build, secure, maintain says it all. They really do it all and are extremely helpful, accommodating and knowledgeable. Great staff as well.

Paul Jones

Professional outfit in all my dealings with to date, have been working with Paul on several projects recently. I found Paul to have good technical all round building maintenance knowledge and would happily recommend. We have also had multiple interactions with his office staff which …

Chris Anderson

Just wanted to say thanks for pulling some strings to get your trades out on 14/15. Your guys were great and very flexible and the sparky was amazing and 100% committed to completing the works in the allocated time. Thanks again for all …

Mathew Fisher – Homeware Group

It’s good to see that some big businesses will still take individual circumstances into account and provide this type of service to loyal clients.
I will be highly recommending your monitoring to others and once we get sorted in this new house, back-to-base monitoring we would …

Franco Martinese

May I compliment you and your Staff. All Operators are very professional, helpful and polite at all times. It is a pleasure working with you all. Your Staff often go above and beyond. I know the St John lifelink Clients are in good hands. Again …

Colette

Eximm have been looking after several of my properties for the last 4 years, I can say out of 99% of my accidental false alarms the team are always kind to me. I would like to personally thank Dean for his absolute awesome work with …

Tocko One

Firstly I would like to thank you and all the team members that we have had dealings with over the years. We have received from you all the most efficient and kind service over the years. This is not always the case in business these …

Glen Peterson Architects

Would you kindly pass on to Dean my thanks and appreciation for such a comprehensive and detailed report. Very impressive.

Simon Dolphin – Guardian Protective Services

Well what can I say other than how very grateful we are for what your Management, Accounts and, of course, yourself for the consideration and resolution you have given to us. I really thank you for the way you have handled our queries …

Margaret Carey

Thanks again for all your wonderful help to get my intercom buzzer handset replaced. Adam did a great job and was also super helpful

Radha Residence

Service received to date has been excellent. This includes telephone calls / emails to Alana at the help desk, the monitoring team and Sean the technician.

Karina Smith

Thanks for the install yesterday Adam. We are very happy with the product. Eric was very professional and accommodating to our needs. Great job by him.

Fritzs Heeremans

Eximm were a great help for our association to get grants. They did a lot of the leg work, kept us up to date and they purchased and delivered the goods.

Tahnia Paul

Build A Bear workshop Australia have been partnering with Eximm for nearly 10 years and 20+ store handovers. Given the level of detail required to maintain the global brand integrity, we know once we hand the project over to the team it will be delivered …

Gavin Port – Build A Bear

While I was Chairman of the Body Corporate last year I liaised with Sophie closely on gardening matters and the particular projects that she initiated and completed. She is a great gardener who knows her plants. She works hard, shows initiative and understands what we …

Don & Lis McNaught – Spring Terraces

A meeting of the Committee of the Body Corp was held yesterday and the gardening came up for discussion. I have been asked by the Committee to let you know how pleased everyone is with the progress being made. Darren, assistance from Sophie, has done …

Chalon Fields

I just want to send an email to say a huge thank you to Jack for the NYE patrol. I have had numerous shop owners/managers come and tell me how great he was and helpful. My cleaner found a lady passed out in …

Bronwyn – Reflection on the Sea

One of your security team Tim was absolutely brilliant today when one of our good people broke his ankle at Harbour Town. Tim stayed with our driver, Ben Wright and called an ambulance, as well as making Ben as comfortable as possible. He …

Wayne Kelso

I would like to express my appreciation to the security officer who accompanied my 13 year old daughter after being left alone by her friends who were supposed to drop her of at home (upper coomera). My daughter called us to pick her up but …

Jake Ellett

Eximm Sport assisted The Rotary Broadwater Chapel with applying for a grant with the Gold Coast Gambling Community Benefit Fund. We presented them with a wish list and they put together an application which was 100% successful. Once the funds came through, their suppliers …

Jen Crewes

Working with Eximm Sport to utilize their electronic scoreboard trailer was so easy. The ease of set up & simple design allows even the least tech savvy people, such as myself, to use all the features without the concern of making mistakes. The integrated siren …

Kieran Daley

Professional telco dispute resolution in Australia

Man selecting he's happy with his customer experience in a feedback survey.

Contact the Eximm team today

If you’d like to bundle multiple services, we can tailor a package to suit.

Call now on 1300 225 539 to chat with one of our experienced service consultants or complete the enquiry form below and well be in touch with you soon.

FAQs

We offer a full range of services for telco dispute resolutions in Australia. In the first instance, we perform a free analysis, to establish your position and the options that are open to your company. Then, if you wish us to proceed, you may authorise us to act on your behalf, after which, we will enter into negotiations directly with your telco supplier. We will work tirelessly to obtain a positive outcome, whether your issue is with credit, erroneous charges, service agreement terms or any other type of account problems.

We’re one of the most experienced service providers in Australia. If you want to entrust the process of resolving a telco dispute to a company that knows exactly what it’s doing and is capable of achieving a satisfactory outcome, Eximm is the obvious choice. Our expertise is unrivalled and we have been obtaining favourable results for the last 20 years. Whatever the nature of your telco problem, you can rely on us to achieve a positive telco dispute resolution in Australia for your company.